our pricing
simple and honest pricing with no hidden charges!
As a small, family-run business, we understand that inviting a tradesperson into your home can feel uncertain — especially when you’re unsure about the final cost. That’s why we’ve designed our pricing to be simple, fair, and completely transparent.
With Anderson James, there are no hidden charges or unexpected fees. You’ll know exactly what to expect from the start, allowing you to feel confident and in control when booking your appliance or plumbing repair.
our coverage area
We cover almost all of Wiltshire, including:
appliance repairs
Our repair service has a fixed one-off labour charge — no hourly rates or surprise fees.
If spare parts are needed, you’ll only pay for the parts — no extra charges for return visits. Simple, honest pricing for your peace of mind.
£80
plus vat (one-off)
Standard Brands
One easy-to-remember price regardless of the type of appliance.
Please note that we do not repair refrigeration or gas appliances.
£115
plus vat (one-off)
Premium Brands
This covers all appliances of a premium brand.
This includes; Britannia, Fisher & Paykel, Lacanche, Mercury, Miele, Rangemaster, Smeg.
plumbing
Our call-out fee includes the first hour of labour, with additional time billed in 30-minute intervals — so you only pay for the time needed.
Materials, if required, are charged separately for complete transparency.
£80
plus vat (per hour)
Standard
This includes the first hour of labour (which is usually enough time for most small jobs).
After this period, we charge £40 per 30 minute interval.
£140
plus vat (per hour)
Emergency
When an emergency arises, we can prioritise your call-out (subject to availability).
This includes the first hour of labour. After this period, we charge £70 per 30 minute interval.
why book online
fast
the quickest and easiest way to secure your appointment, with instant email confirmation
flexible
choose your preferred date and time with our live availability—no waiting, no hassle
helpful
booking online helps us stay efficient while we’re out on jobs—saving time for everyone!
why we are
the right people
we offer fast appointments usually the same/next day, and always within 2 days
our vehicles carry common spare parts, enabling us to complete most repairs on the first visit
you’re protected long after the job’s done – covering you for the same fault and any spares supplied and fitted
proudly rated 4.6 stars by our customers on Trustpilot
premium service at a fraction of manufacturer costs
our engineers have over 10 years of experience delivering unparalleled service